How Rider Assist Works
Whether it’s theft recovery or breakdown assistance, we’ve made the process simple, fast, and stress-free. Here’s what happens when you need us.
Mobile App
Report and track in real-time
Mobile App
Quick messaging support
24/7 Helpline
Always someone to answer
When Your Bike Is Stolen
Time is critical. Our proven 4-step process maximizes your chances of getting your bike back.
Discover & Report
As soon as you notice your bike is missing, contact us immediately via app, WhatsApp, or phone. The faster you report, the higher the recovery chances.
- 24/7 emergency hotline
- WhatsApp for quick reporting
- Dedicated mobile app
Tracking Activated
Our specialists immediately begin tracking your vehicle using GPS data and our network of contacts across London.
- Real-time GPS tracking
- Network intelligence
- Police coordination when needed
Recovery Team Deployed
Our ex-police recovery team is dispatched to the location. They're trained to handle recovery safely and professionally.
- Average response: under 1 hour
- Ex-police specialists
- Fully equipped recovery vehicles
Safe Return
Your bike is recovered and returned to your chosen location. We handle everything so you can get back on the road.
- Delivered to your address
- Condition report provided
- 97% success rate
When You’re Stuck
Flat battery, mechanical failure, or accident—we’ll get you and your bike to safety quickly.
Call for Help
Stuck on the roadside? Call our 24/7 helpline or use WhatsApp to request assistance immediately.
Share Your Location
Send us your location via GPS or describe where you are. We'll find you quickly.
Assistance Arrives
Our recovery vehicle arrives to help—whether it's a jump-start, fuel, or full transport.
Back on Track
We get you moving again or transport your bike to your garage, home, or preferred location.
Why Our Process Works
Our 97% recovery rate isn’t luck—it’s the result of a refined system built on speed, expertise, and technology.
Speed
Average recovery time under 1 hour. In theft cases, every minute counts—our rapid response maximizes success.
Expertise
Ex-police recovery specialists who understand bike crime and know how to handle every situation professionally.
Professional Team
Advanced GPS tracking and a network of contacts across London to locate and recover vehicles quickly.
Ready to Get Protected?
Join the riders who trust Rider Assist for their protection. Simple signup, immediate coverage.