Your Ride. Protected. Recovered.
Professional theft and breakdown recovery services in London using advanced technology.
Every Single Day, Riders Lose Their Bikes
Not because they’re careless, but because bike crime has become organised, fast, and increasingly hard to stop.
Bikes stolen every day
in London alone
Are ever recovered
most victims never see their bike again
Support for victims
told to accept the loss
For many riders, a stolen bike isn’t just an inconvenience. It’s lost income. Lost freedom. Lost trust.
That’s where Rider Assist is different.
While most stolen bikes disappear for good, we’ve recovered 97% of tracked vehicles.
How It Works
Three simple steps to get your bike back
Report Instantly
Use our app, WhatsApp, or call us directly. We're available 24/7.
Team Dispatched
Our recovery team is dispatched immediately to your location.
Bike Returned
Your vehicle is returned to you safely, wherever you need it.
Not Stolen. Just Stuck? We’ve Got You.
Breakdowns happen. Flat battery, mechanical failure, accident damage, sometimes your bike simply can’t get you home.
When that happens, you don’t need to figure it out alone. Rider Assist provides fast, professional breakdown recovery across London, getting you and your bike to safety with minimum stress and zero hassle.
- No judgement.
- No long waits.
- Just reliable help, exactly when you need it.
Why Rider Assist?
We combine technology, expertise, and speed to protect your ride
97% Recovery Rate
Industry-leading success in recovering stolen vehicles
Average 1 Hour Recovery
Fast response times when every minute counts
Ex-Police Recovery Team
Expert professionals with law enforcement background
24/7 London Coverage
Complete coverage inside the M25, around the clock
London-Wide Support
Complete coverage inside the M25. No matter where you are in London, we’ve got you covered.
What this means for you:
- Ex-Police Recovery Team
- Strategic positioning for fast response times
- 24/7 availability
- No postcode guessing or limited zones
Protect Your Entire Fleet
One platform, one price.
We work with some of the largest insurance and accident management providers in the UK, helping them protect and recover their rental and replacement bike fleets with confidence.
When reliability matters at scale, industry leaders choose Rider Assist to keep their fleets moving and their customers supported.
- Continuous fleet protection
- Reduced downtime and operational risk
- Rapid response when incidents occur
- Consistent service across London
Frequently Asked Questions
Got questions? We’ve got answers.
We aim to have a recovery team dispatched within minutes of receiving your report. Our average recovery time is under 1 hour for tracked vehicles within our London coverage area.
We provide full coverage inside the M25, covering all London boroughs. Our strategic positioning allows for rapid response times across the entire Greater London area.
While having a tracker significantly increases recovery success rates, we can still assist with theft reports and recovery efforts for non-tracked vehicles. Contact us to discuss your options.
We operate 24/7, 365 days a year. Whether your bike is stolen at 3 PM or 3 AM, our team is ready to respond immediately.
Simply contact us via phone, WhatsApp, or our app. Tell us your location and the issue, and we’ll dispatch a recovery vehicle to transport you and your bike to safety.
Yes, we partner with major insurance providers and accident management companies. We can work directly with your insurer to streamline the claims and recovery process.