Rider Assist
Our Story

Built by Riders, For Riders

Rider Assist was founded with one mission: to give London’s riders the protection and peace of mind they deserve. We’re not just a recovery service, we’re riders who understand what it means to lose a bike.

Why We Started Rider Assist

Every day in London, riders face the devastating reality of bike theft. With 48 motorcycles stolen daily and only 32% ever recovered, we knew something had to change.

Our founding team includes ex-police officers, experienced recovery specialists, and passionate motorcyclists who have experienced theft firsthand. We combined our expertise to create a service that actually works—one built on speed, technology, and genuine care for the riding community.

Today, Rider Assist operates across all London boroughs, providing 24/7 theft and breakdown recovery with an industry-leading 97% recovery rate. But we’re not done. We’re committed to making London a safer place for every rider.

97%
Recovery Rate
1,000+
Bikes Recovered
<1hr
Avg Response Time
24/7
Always Available
Expert Team

The People Behind Rider Assist

Our team brings together decades of experience in law enforcement, vehicle recovery, and motorcycle security.

Ex-Police Officers

Our recovery specialists have backgrounds in law enforcement, bringing investigative expertise to every case.

Tracking Specialists

Advanced GPS and tracking technology experts who can locate vehicles quickly and accurately.

Security Experts

Professionals who understand bike crime patterns and prevention strategies inside out.

Our Values

What Drives Us

Protection First

Every decision we make prioritizes the safety and security of riders and their vehicles.

Speed Matters

In recovery, every minute counts. We've built our operations around rapid response.

Rider-Centric

We understand the bond between riders and their bikes. We treat every recovery as if it were our own.

Excellence

Our 97% recovery rate isn't luck—it's the result of expertise, technology, and relentless dedication.

Ready to Protect Your Ride?

Join thousands of London riders who trust Rider Assist for their theft and breakdown recovery needs.